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1.5
Details
We bought our home in August of 2013. The carpet and floors were in terrible shape due to pet issues and had to be replaced. We opted for wood laminate throughout our main living area, (kitchen/dining, living room, and sunroom). We had a licensed contractor install all...
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Review
#1638157 Review #1638157 is a subjective opinion of poster.
Product
Shaw Floors Laminate Flooring
Cons
  • I hate the flooring and not fond of the company
  • Failure of this floor
  • Quality and service
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution
Tags
  • Shaw Lvt

9 year old carpeting shows wear and buckling and a hump. | Shaw Floors review

1.7
Details
I have a claim at Shaw right now thru a carpet dealer. They told him they would restretch it again . We paid $5000.00 for this carpet and we have tried to live with it. Well it will just happen again. The warranty was 20 or 25 years. I guess we made a mistake buying the Twist style as they don't even sell it anymore .
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Review
#1556554 Review #1556554 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2500
Preferred solution
Partial refund or Price reduction on new carpet.
2.3
Details
Carpet from Costco Shaw stay away - Shaw Floors review
Carpet from Costco Shaw stay away - Shaw Floors review

Update by user Dec 28, 2018

No nothing has be accomplishWhat Costco/ ShawThanks Gisel Ray

Original review posted by user Nov 28, 2018

Long story short We purchased our carpart 02-2017 There was a stain on our carpet. S&G did a Assessment and claimed it was our fault. But it was not. We said it was a Discoloration due to the manufactory....
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Review
#1410208 Review #1410208 is a subjective opinion of poster.
Product
Shaw Floors Carpet
Reason of review
Warranty issue
2.3
Details
You can't let the sun in your house if you choose Shaw! - Shaw Floors review
You can't let the sun in your house if you choose Shaw! - Shaw Floors review
We saved for flooring that my daughter could get around on in her wheelchair. She has a beautiful service dog so we wanted something that wouldn't scratch from the chair or dog nails. The Shaw flooring was was suggested by the flooring salesman. It was advertised as...
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Review
#1390222 Review #1390222 is a subjective opinion of poster.
Product
Shaw Floors Laminate Flooring
Reason of review
Bad quality
1.9
Details
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review
Flooring installed professionally in our home 3 months ago and already we have gaps in the seams. - Shaw Floors review

Update by user Jan 03, 2019

Shaw was contacted in August 2018 and denies any responsibility for the problems that I am having with the CoreTec Plus floor gapping. There is a reason this problem happened and I don't feel tapping the planks together and gluing them will give me the lifetime service...

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Review
#1294798 Review #1294798 is a subjective opinion of poster.
Product
Shaw Floors Vinyl Flooring
Pros
  • Way the floor looked initially
Cons
  • Way the locking system came unlocked
Reason of review
Not as described/ advertised
Loss
$11500
Preferred solution
I would like the floor made waterproof, either by sealing the seams or replacing and gluing down the product.
1.5
Details
I just redid the flooring in my house. I put in all wood flooring using SHAW product. I was HORRIFIED when i opened numerous cartons with 90% of nothing but 10-14 inch boards. I will not have a floor made up of nothing but 10-14 inch boards. This not to mention...
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Review
#934974 Review #934974 is a subjective opinion of poster.
Product
Shaw Floors Hardwood Flooring
Reason of review
Not as described/ advertised
Loss
$329
Preferred solution
Let the company propose a solution

Contact Shaw Floors Customer Service

Website:
Mailing Address:
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United Kingdom
Phone:
(800) 441-7429
All Shaw Floors Contacts

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