Shaw Floors Reviews and Complaints
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Issues
resolved
29
Total
reviews
$83.8K
Claimed
losses
$6K
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loss
24.3K
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views
What was your experience with Shaw Floors?
Customers don't like
- I hate the flooring
- Way the locking system came unlocked
- Poor quality of flooring
Customers like
- Way the floor looked initially
- Show room sample
- Store looked good
The LVP flooring was installed professionally (by Shaw distributor) in February, already the tiles have gaps that are about ¼" wide where the ends meet. I bought into the claim that the flooring was "water-proof". I don't see how that is possible when I can see the...
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I liked
- Way the floor looked initially
I didn't like
- Way the locking system came unlocked
WE PURCHASED SHAW COMMERIAL LUXURY VINYL PLANK FLOORING FOR OUR HOME, I WAS DRAWN TO THIS PRODUCT AS IT IS WATERPROOF AND WAS VERY ATTRACTIVE FOR COMMERCIAL GRADE FLOORING. AFTER WE MOVED IN TO OUR NEW HOME I PULLED OUT ONE OF OUR DINING ROOM TABLE CHAIRS TO SWEEP...
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The natures element planks are imperfect and have small gaps that are impossible to avoid. I have used 3brands and these are the worst to work with. The designs are beautiful but that is where the good things to saw end. The Dublin pine planks are cheap feeling paper...
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Shaw Floors - No warranty coverage terrible customer service
Installer installed one incorrect board in my home. It has caused the neighboring board to split and warp. Shaw isunable to determine the correct wood flooring. After 10 months nothing has been resolved. Do not buy Shaw flooring. It is cheap, and there is no real warranty or customer service after it is installed
Shaw Floors - Not impressed with this product
I am very disappointed with my experience with this flooring. After reading great reviews we purchased 31 boxes from Menards to redo the floors in my living and dining room. Serval planks were broke in multiple boxes. My floors have only been completed and down one day and the paper is already peeling off the top! This has been a nightmare.
Product
Had less than month buckle and peeled. Professional install company sais must be wet. Not at all . Never buy shaw again. Kitchen floor tarkett from menards 100 better.
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Product
Shaw Floors - Horrible
Floor hasn't been in 2 days kids dropped a plastic toy and the floor chipped kitchen anything touches it it scratches instantly 4k down the drain
This is the worst flooring on the market, sold by a company that just does not care. We have had it down for about 6 month and all the corners are peaking and the floor is separating. They sent a inspector out and they denied our claim. His conclusion was that the room...
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Denise J
What type luxury vinyl plank style or model#?
I had new LVP flooring by shaw put in my whole new house in July 2017. The installer has since closed his business. I had another flooring store that sells shaws products come out to look at it and they have told me that it is defected material. I don't know what to do...
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M Bill
Don’t purchase vinyl flooring. Terrible! The floors separate after a couple days . Costco does not back you up even buying from them. Spend the extra money and buy real hardwo...
Product
I didn't like
- Flooring
- I hate the flooring
- Damaged flooring
Similar to Shaw Floors
I have never wrote a complaint before, but I never lost this much money on a product before either. We bought LVP flooring from Shaw for a new house we just built and it is the worst flooring I have ever seen. Like a lot of the other reviews I have read it looked great...
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Rob t
Our basement is not perfectly flat and the product we got Shaw Forte 7 LVT shows all the grooves in the floor. It is softer than some of the harder wood planks out there which...
Product
Yes! We have pro 5 series vinyl plank flooring. It warps and curls up on the edges. We've been dealing with this issue for 8 months. Still dealing with it. Next step is hiring...