Most helpful review

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Verified Reviewer
Junior Reviewer

Bad product and they don't honor their warranty.

Shaw Floors - Bad product and they don't honor their warranty.
Shaw Floors - Bad product and they don't honor their warranty.
Shaw Floors - Bad product and they don't honor their warranty.
Update by user Jan 15, 2023

Nothing from Shaw or Menards. Good thing my handicapped Army Veteran husband is in a wheelchair now because he wouldn't be able to walk across this floor with his walker.

Floor had almost been down two years. Thanks Shaw.

Update by user May 01, 2022

The company says there is nothing wrong with...

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ID
#3532926 Review #3532926 is a subjective opinion of poster.
Pros
  • Product was packaged well
Cons
  • Floating floor but cannot float with powerchair
  • Warranty that you have to read online
  • Ada flooring that is not ada
Loss
$8500
Preferred solution
Full refund
New Reviewer

You never called me at a predetermined appointment time!!!

I was referred to your floor department about area rugs but this department is closed at my 2:10 pm Pacific Standard Time . What is going on with Shaws customer Service? I will let the media know about your terrible customer service! This company is definitely no match to Mohawk!

User's recommendation: Terrible customer service!!! Don’t use Shaw flooring!

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ID
#4071499 Review #4071499 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Poor product