Contact Information

Shaw Floors Phone Numbers

Toll-Free Number:

  • (800) 441-7429

Information Center Technical Support And Consumer Line:

  • (800) 441-7429
  • (800) 720-7429
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Shaw Floors Chat:

Shaw Floors Email:

Corporate Office Address:

Shaw Industries, Inc.
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United Kingdom

Other Info:

Monday—Friday, 8 a.m.—5 p.m. EDT

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Summary of Shaw Floors Customer Service Calls

02:57 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Shaw Floors to Ask about:

Request for Information Question:

  • “Question about floor heat under wood”
  • “Concern regarding safety of truck displaying your company”
  • “Flooring question” , Review # 1542328

Other Question:

  • “Product info”
  • “Treated unfairly by local Shaw dealer”
  • “Flooring”

Shaw Floors Rating Stats

1.4 out of 5 stars
based on 34 reviews
See all 55 reviews

Rating trend


Shaw Floors Warranty
In addition to beautiful style and unmatched durability, The Customer's Shaw Floor provides The User of Website with one of the best warranties in the business. Stay organized by creating a Company's Shaw account, where The Customer can compare The Client's flooring options, save The User's favorites and keep track of The Customer's orders all in one place. Stay up-to-date on the latest design trends, new products and special deals on the best flooring around. Don't worry; won't fill The Client's inbox (and Shaw Floors will never send The Client spam). The client of the Shaw Floors is now signed up to receive updates from Shaw. And whether The user of company services is looking to gather information, select a new style or care for the floors in The User's home, look forward to helping The User of company services along the way. In the meantime, stay organized by creating a Company's Shaw account, where The User of company services can compare The Client's flooring options, save The User's favorites and keep track of The Customer's orders all in one place.
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Shaw Floors Terms of Service
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Top Shaw Floors Services

Shipping Service

Top Shaw Floors Products

Laminate Flooring, Flooring, Vinyl Flooring

Shaw Floors Pros and Cons

Pros: Way the floor looked initially, Show room sample, Water proof, Store looked good, Sample

Cons: Poor quality floors, Quality and service, I hate the flooring and not fond of the company, Failure of this floor, Warranty


Beginning as a small family outlet that was dying rugs, Shaw Floors story traces back to 1946. First, the company was named Star Dye Company and was rebranded years after. Today, Shaw Floors is a firm that offers a large variety of flooring solutions of all kinds. The company has grown a large network of retailers across the country distributing its renowned products. With years, Shaw Floors emerged to a leading carpet manufacturer known all around the globe. In 1958, the firm earned $300K in revenues. In 1985, Shaw Floors appeared on Fortune 500 list and had more than 5000 associates on board.

Shaw Floors reviews and complaints

Shaw Floors is ranked 35 out of 257 in Flooring and Tiling category

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