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Shaw Floors - Shaw flooring I Purchased Hickory hardwood flooring for my new home.
First of all the floor is only 2 years old in my new home it looks worst than the floor I have in my 100 year old home I own. I had the new flooring repaired one time 8 months ago on the installed Hickory flooring. the section was splintering walling hazard condition....
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#1083742
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I purchased Shaw Floorte Classico Luxury Vinyl Plank flooring and Shaw Selitac underlayment from online retailers. Both products are defective in design. I have tried to make a claim via their warranties. Shaw fails to administrate warranty claims directly -- they...
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Anonymous
Anonymous

if you buy from a store you can go into they will take care of the problem. if you buy online they don't care they don't have to face you

#1004079
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We purchased the more expensive vinyl flooring because the salesman said it would be better than the thicker wood for flexibility. This had a 35 year warranty so we decided to go with it. It scratched in the first day, then it started to buckle and split. We used the...
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1.0
#986000
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100% full

Shaw Floors - Worst Carpet Ever!
Shaw Floors - Worst Carpet Ever!
Shaw Floors - Worst Carpet Ever!
Shaw Floors - Worst Carpet Ever!
I have lived in about 15 different places, and I have never seen carpet this bad. Even the cheap apartment I rented after college had better quality than the 3rd level upgrade I paid thousands of dollars extra to upgrade for my new home. My boyfriend and I have no...
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1.0
I liked
  • Show room sample
I didn't like
  • Quality of the carpet installed
#952215
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I purchased almost $3000 worth of the Vinyl Laminate flooring from shaw to do do my living room and another large room in about seven months ago and I cannot express how worthless this product is. We installed these flat vinyl WATERPROOF planks in about two days total...
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1.2
Afton, Oklahoma
I didn't like
  • I hate the flooring and not fond of the company
#943971
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I just redid the flooring in my house. I put in all wood flooring using SHAW product. I was HORRIFIED when i opened numerous cartons with 90% of nothing but 10-14 inch boards. I will not have a floor made up of nothing but 10-14 inch boards. This not to mention...
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1.6
Sweetwater, Texas
#934974
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Bob flooring brand new from Jabara had to have certain installers install it cuz can't install it yourself now we're on the fifth year and the stuff looks horrible it's swollen up we did the cleaning procedure in the manual use that are 2X and it got humid here outside...
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Anonymous
Anonymous

My floor was bought an installed by their authorized dealer. This was installed in a 600 sq ft guest house, water is located on only one wall, about 3 ft apart. Although the...

1.0
#867265
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Bought floor from N. August carpet and floors. Floor was bubbling in a week, and chipping. Also couldn't install myself, which I was told I could since I have put down many laminated floors. No one can. Call the store the lady came out, said water damage. How do I...
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Sean_808
Sean_808

Had the same thing happened to me

Eastman, Georgia
I liked
  • Store looked good
#772133
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Buyer Beware!!!!!!!!!!!! I'm very unhappy with a product I had installed 7 months ago (HL255-High Country II, color #00839-Kings Canyon Cherry) that is warranted for 10 plus years. It has failed in 7 months and Shaw is refusing to uphold their warranty. The board...
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Anonymous
Anonymous

Water damage is never covered under warranty. People, don't buy laminate and use water on it.

2.5
I liked
  • Way the floor looked initially
I didn't like
  • New flooring only lasting 7 months
#636645
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Contact Shaw Floors

Headquarters Address:
Shaw Industries, Inc.
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United States
Phone:
(800) 441-7429
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I purchased Shaw VersaLock laminate flooring on 12/27/11 (Shaw Industries) and installed in the middle of January 2012. At first I loved the flooring; the look of it, the ease of cleaning, etc. Until....my 9 year old boxer got ill. About 3 weeks ago, while at work, she...
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Anonymous
Anonymous

Mine is doing the same thing and they are giving me a big rash that *** about the warranty so sucks I will never buy another product from them ever again

Anonymous
Anonymous

I just bought 9 cartons, its awful. and I cant get a contractor to work with it. its junk, don't waste your money. the company was absolutely no help at all.

#306092
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